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CD installer picker is bad

By RavenT83 ·
Every time I go to load the free trial of AOL 9.0, i keep getting an error that says the CD installer for AOL is bad. It is a DELL Dimension computer and when I call DELL I get an answer that the windows software is bad. I have reinstalled the software several times using a different CD every time but it doesn't help. I have even debugged the hard drive and tried to reinstall everything but it still won't work. Can you please help me with this problem?

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by TheChas In reply to CD installer picker is ba ...

Sounds like you may have a dirty or bad CD drive.

Can you play music CDs and install other software?

Next, which version of Windows, and which specific Dell PC do you have?

It is difficult to point you in the right direction without more details.

Chas

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