Windows Forum

Ask something
Discussion Locked

CD installer picker is bad

0 helpful
1 reply

by ravent83

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Every time I go to load the free trial of AOL 9.0, i keep getting an error that says the CD installer for AOL is bad. It is a DELL Dimension computer and when I call DELL I get an answer that the windows software is bad. I have reinstalled the software several times using a different CD every time but it doesn't help. I have even debugged the hard drive and tried to reinstall everything but it still won't work. Can you please help me with this problem?

1 reply

by thechas

Sounds like you may have a dirty or bad CD drive.

Can you play music CDs and install other software?

Next, which version of Windows, and which specific Dell PC do you have?

It is difficult to point you in the right direction without more details.

Chas

This discussion is closed to new replies.