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CD-ROM / CD-RW drives

By irvinghca ·
My CD-Rom and CD-RW drives (h and i respectively)cannot read from a data disk ie: to install software (drive h) or to back up data to my CD-RW (drive i). Both, however, will automatically sence and begin to play audio disks.

Both will ask about downloading audio files from the net, etc.

I have "NERO" installed on my system, if tht is of any use to you. I am also running Windows 2000Pro.

Any detailed help would be appreciated. Thanks

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CD-ROM / CD-RW drives

by dave.osborne In reply to CD-ROM / CD-RW drives

Is windows "seeing" your CD drives as the correct ones i.e. "sony" if they are "sony" and not "nec", model number "xxx" if they are "xxx" and not "yyy" ... if not, update the drivers and/or firmware. Check the pages of the CD drives for these. Also, check the W2K site to see if your drives are HCL (hardware compliant) ... did you upgrade to W2K? Do you run a virus scanning program on a regular basis, are the virus definitions up to date? Do you have another PC in which you could test the CDdrives?

Hope this helps.

-Dave

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CD-ROM / CD-RW drives

by irvinghca In reply to CD-ROM / CD-RW drives

this I have already done.

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CD-ROM / CD-RW drives

by degnan In reply to CD-ROM / CD-RW drives

my suspicion is to check the ide cables (or scsi, depending on what you are using) to make sure they are connected securely. It sounds like it is just using the audio cable for music, not the data cable, so there is no prob with music cd's

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CD-ROM / CD-RW drives

by irvinghca In reply to CD-ROM / CD-RW drives

this event occured after the system was already fully operational.

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CD-ROM / CD-RW drives

by TheChas In reply to CD-ROM / CD-RW drives

There are 2 possible ways to fix this problem.

1. From device manager, remove all 3 IDE controller (primary, secondary and root)
Reboot the system, and allow windows to re-install the drivers.

2. Download and install the latest drivers for the chipset on your motherboard.
If a name brand system, just go to there web site.
If not, and you don't know who's motherboard you have, check out the tools at either www.motherboards.org
or www.wimsbios.com

Chas

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