I recently upgraded my NT 4 SP6a Compaq Deskpro EP 6350 to a Windows 2000 SP1 machine. Ever since my cd rom drive has not worked. Both my machine and its cd rom drive, a compaq crd 8322b are on the HCL for Windows 2000.
The error message in Computer Management, Device Manager says the following:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Click Troubleshooter to start the troubleshooter for this device.
The trouble shooter has not helped.
Does anyone know of anything I can try to try and get over the problem? I’ve tried changing the driver to the different ones that come with Windows 2000 but without success.
Any help at all would be greatly appreciated.
Regards,
Pat
