I have a desktop OS XP Professionaland and have a problem with the CD-ROM. The CD-ROM is dead. Device Manager gives the message:
Windows cannot start this device because its configuration information [in the registry]is incomplete or damaged. [Code 19].
Deleting the drive and rebooting have not fixed the problem.
The same message is displayed when I plug in any external CD-ROMs through the USB port.
There is no way to run the installation disk to fix the problem.
How this problem can be fixed if the main input to the OS is not functioning? How to fix the damaged registry the message is refferring to?
