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CD-RW Drive Defective?

By galahad04 ·
Hi, I have an external 4x4x6 CD-RW drive that I am mostly very happy with. However, I am concerned that it may be defective and thought it might be a good idea to get advice if it is. (I am using Windows XP's built-in CD-burning tool to write tomy CD-R and CD-RW disks.)

You see, about 75% of the time, the CD burner works wonderfully, and completes the burn process without any errors. However, about 25% of the time, when it reaches the end of the burning process and is near finishing, the write process on the burner will keep going...and going...and going, ad infinitum. (In other words, the CD burner write and read lights will keep flashing without terminating normally.) When this occurs, the only way to stop the burner from continuing is to manually switch the power off from the surge protector that the CD burner is plugged into -- even clicking the "Cancel" button on the burn progress screen alone does not stop this perpetual read-write process!

Any ideas if the burner is defective -- or do you think the built-in Windows XP CD burner program itself might be the real culprit?

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CD-RW Drive Defective?

by khall3 In reply to CD-RW Drive Defective?

I had a similar problem with XP and the burning program as well. Except alot of the times my burner would stop burning and would get a message complete unsucessfully. You might try applying this patch that Microsoft release and see if it works.http://www.microsoft.com/downloads/release.asp?ReleaseID=37763&area=search&ordinal=2

Remember remove any spaces in the url.

Good Luck!

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CD-RW Drive Defective?

by khall3 In reply to CD-RW Drive Defective?

For some reason that web address is not working. However, the article is Q320174 on Microsoft's site. Or you can go to the download center and search for CD Burning Update for Windows XP. Sorry for the mess up.

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CD-RW Drive Defective?

by galahad04 In reply to CD-RW Drive Defective?

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CD-RW Drive Defective?

by Ann777 In reply to CD-RW Drive Defective?

If this is the way it has always worked, then I would suspect the software itself. If originally, the bruner process worked fine and it has slowly progressed over time to this stage of working properly 75% of the time, then I would suspect the hardware. The problem in your case, is that you probably have not had enough experience with this burner on WinXP in order to determine whether this has progressed over time.

Therefore, if I were you, I'd begin with the simplest things.

Like cleaning the drive, maybe even opening it and carefully inspecting the laser lens. Make sure dust hasn't gotten trapped inside, clean the lens with a non-lint cotten cloth, etc. **** it out with canned air. Then the external examination... Make sure the cable hasn't gotten crimped or eaten by a vacuum, etc. If the problem still persists after that, then look at the software aspect.

Are there programs running simultaneously with the burning process (such things as anti-virus software, screen savers, etc.) and taking up resources? It is not recommended to be running any other software when burning a cd.

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CD-RW Drive Defective?

by Ann777 In reply to CD-RW Drive Defective?

Also look at the drivers. Are they specifically written for WinXP?

Have you used this external cd-burner on another computer OS and have had it operate 100% of the time? It could just need a cleaning or it could be software related.

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CD-RW Drive Defective?

by galahad04 In reply to CD-RW Drive Defective?

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CD-RW Drive Defective?

by timwalsh In reply to CD-RW Drive Defective?

I don't think it is a problem specifically with the software or the hardware. I've experienced similar problems with other CD-RWs and other software. Inevitably, it ends up being a glitch with one or more files being burned. Usually the problem can be overcome by simply choosing a slower burn speed.

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CD-RW Drive Defective?

by galahad04 In reply to CD-RW Drive Defective?

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CD-RW Drive Defective?

by Blackcurrant In reply to CD-RW Drive Defective?

Hi

I have had had the same problem on a Win98 machine. I discovered (after 3 CD's were rendered useless) that the files being copied to CD were not properly written to the hard drive. I coorected the problem by running scandisk which corrected the disk errors. After this the CD burning process completed successfully.

Good luck

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CD-RW Drive Defective?

by galahad04 In reply to CD-RW Drive Defective?

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