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cdrom driver missing or corrupted

By babber ·
I have tried updating, rolling back the driver, uninstalling & reinstalling, I don't know what else to do. I have windows xp, & my cdrom is Samsung cd-rom/rw sw-216b & under driver details is listed C:Windows/System32/drivers/cdrom.sys,imapi.sys,redbook.sys,storprop.dll & the one I think may be causing the problem is CDRALW2K.sys (it says provider Adaptec, not digitally signed). The others are provided by Microsoft & are digitally signed. Under general page is listed- Device Type-DVD/CD-ROM drives, Manufacturer- Standard CD ROM drives, Location 0(0).
When I try to install a program using the cdrom I get error message: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing (Code39)

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cdrom driver missing or corrupted

by kwduke In reply to cdrom driver missing or c ...

Have you check the HCL (hardware compatability list) from Microsoft, to make sure that particular drive is compatible with WinXP?
If so and that is not the problem,... you stated you have "uninstalled and reinstalled".. did you remove the cd recording software (Easy Cd Creator 5.01)?? If so you will have to edit a few things in your registry...
If you are unfamiliar with registry settings, take caution when using this tool as you could cause serious problems that may require you to reinstall the whole OS.
Now with that said:..this is kinda long...
>Go to> Start, Run , type in 'regedt32.exe'
>Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>On the Edit menu, click Delete, and then click OK.
>Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>Onthe Edit menu, click Delete, and then click OK
>Restart your computer.
you will most likely have to reinstall all your cd recording software

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cdrom driver missing or corrupted

by babber In reply to cdrom driver missing or c ...

Thanks but I am still not able to use my cdrom to install anyting. When I put a cd in the green light blinks a few times then nothing happens-it used to have a little picture of a cd beside the arrow but now nothing at all. I looked at the properties page for the Samsung cd rom device but it still says windows cannot load the device driver for this hardware may be corrupted or missing-code 39...
When I use the troubleshooter it tells me to try uninstalling & then reinstalling & an error comes up that there was a problem during installation & this device may not work properly. I think I must have done something to kill my cdrom drive. Thanks for trying to help me out.

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cdrom driver missing or corrupted

by babber In reply to cdrom driver missing or c ...

Thanks but I am still not able to use my cdrom to install anyting. When I put a cd in the green light blinks a few times then nothing happens-it used to have a little picture of a cd beside the arrow but now nothing at all. I looked at the properties page for the Samsung cd rom device but it still says windows cannot load the device driver for this hardware may be corrupted or missing-code 39...
When I use the troubleshooter it tells me to try uninstalling & then reinstalling & an error comes up that there was a problem during installation & this device may not work properly. I think I must have done something to kill my cdrom drive. Thanks for trying to help me out.

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cdrom driver missing or corrupted

by TheChas In reply to cdrom driver missing or c ...

Are you using Roxio (Adaptec) Easy CD Creator?

If so, you must use version 5, and install patches from both Microsoft and Roxio in a specific sequence as defined by Roxio.

Chas

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cdrom driver missing or corrupted

by babber In reply to cdrom driver missing or c ...

Not sure all I ever used it for was to install programs from cds. My kids had used it to burn cds but something was wrong with it & they havnt used it to burn cds but I was still able to use it for what I needed it for. Thanks

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cdrom driver missing or corrupted

by TheChas In reply to cdrom driver missing or c ...

Okay, Lets move on to the next step.

Remove both the CD drive, and the IDE controllers from device manager.

Re-boot the system, and allow Windows to find the devices, and re-install the drivers.

The next step would be to install the IDE driver for your motherboard.
If this is a name brand PC, start at the mfg web site.
Otherwise, use the BIOS string and the motherboard identifier tools at either www.motherboards.org
or www.wimsbios.com

Chas

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cdrom driver missing or corrupted

by babber In reply to cdrom driver missing or c ...

The question was auto-closed by TechRepublic

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cdrom driver missing or corrupted

From the looks of things, you have a CD Burner. Do you have NERO? I have seen, in one case, where the Burn software renamed the above files. i.e CDRALW2K.sys and cdrom.sys. In this case, the files were renamed CDRALW2K.bak and cdrom.bak or something of that nature. I would do a search of the files listed above ex. "CDRALWK2.*" and see if this is the case. In my case, I renamed the extensions ".bak"(.tmp) to ".sys" and that solved the problem.
This is probably why you get the code 39 because windows is looking for the .sys extension for these files. After renaming them, I would make a backup, of course if this solves the problem.
Good luck

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cdrom driver missing or corrupted

by babber In reply to cdrom driver missing or c ...

The question was auto-closed by TechRepublic

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cdrom driver missing or corrupted

by babber29 In reply to cdrom driver missing or c ...

I ended up reinstalling windows xp. Started computer from safe mode & was able to reinstall from my original cd. Thanks to all who tried to help. =)

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