I have a 3 year old Dell Inspiron 1150 (running XP)that no longer recognizes it’s CD drive (Sony CDRW/DVD, CRX83DE. The error message in Device Manager is:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I went to Dell support online and they sent me to Microsoft. Evidently there is a history of problems associated with removing software like Roxio that causes the problem. To my knowledge this ia not the case here. I used thier recommended download to fix the registry and it seemed to remove the culprits. I then downloaded and tried to reload the driver. It will not reload.I also ran Registry Mechanic. I still can’t get it fixed.
Has anyone had this problem and knows how to fix?
