CDRW Softwares Not Reading Drive

This machine is a 1 Ghtz with 512 megs of SDRam.
Win2K PRO.
Client decided that 40x 12x 40x CDRW should be upgraded to 52x 32x 52x.
Purchased upgrade model by the same manufacturer as the previous model.
The computer sees the drive just fine.
However, the burning software doesn’t.
I changed to a different manufacturer’s burning software, with the same result. The software wants to copy to an image and put it as a file on the computer’s drive.
Is this too much CDRW for this unit?
How do I make the burning software see the new drive?