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Cerberus or Vision Helpdesk or Zendesk or Kayako ?
Here is the senario
Our company A
and our resellers companies like reseller1 , reseller2 and so on.
The resellers will keep on growing.
We want to install helpdesk software on our companyA and want to create admin logins to our reseller companies who can login to our helpdesk and solve their clients tickets or ask us to reply.
Each reseller should be able to create their own company departments and manage the email queues etc.
We are evaluating Zendesk, Kayako Cerberus and Vision Helpdesk Can anyone suggest what Helpdesk software can fit our requirements?
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