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Certificate Enrollment:Event ID 1012

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by demonking

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I am having a problem performing any tasks on Windows 2000 servers. In the event viewer I am receiving
Event ID: 1012 Source: Winlogon
Description:
"The automatic certificate enrollment subsystem could not access local resources needed for enrollment. Enrollment will not be performed. (0x80070005) Access is denied."

What is causing this problem and how do I remedy it?

8 replies

by gigelul

An possibility is that the profile of the user can't be loaded. With other user account the problem is the same?

by shanghai sam

The profile has been created, but it is a mandatory profile. No other accounts are mandatory and this account cannot be deleted or changed, just "copy to" is highlighted. No other users have this problem.

by shanghai sam

Are you logging on to the domain with this machine? If so check if the user profiles are being loaded properly and there is sufficient space in Drive C.

by shanghai sam

There is enough space on drive C and the profile has already been created I just receive the certificate error.

by gigelul

Two possibilities:
If you access the Server from network, be sure that this mandatory profile is roaming profile not set as local profile.
Check permissions for folder which store this profile.

In addition: when administering multiple user accounts, do not assign one preconfigured, roaming user profile to multiple accounts unless it is a mandatory user profile. To assign the same preconfigured, roaming user profile to multiple user accounts, enter a separate user profile path for each useraccount, and use System in Control Panel (User Profiles tab) to copy the preconfigured user profile to the server location for each user.

Also see this URL for NT4.0 (works the same in Win2000):

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnexnt01/html/ewn0142.asp

by demonking

This answer did not in itself give me the answer that I was looking for, but it did give me a clue that helped me find the answer. The problem is explained in microsoft's article (Q243850). Thanks you all for your help and to thank you Florinel. I will give you the points.

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