Guys, I’ve been tasked to find some best practice figures of how many changes an organisation should be seeing that are going through successfully.
We are a fairly immature company when it comes to ITIL, and we’d like to see how far on or off track we might be.
I’ve been googling and checking it out on here, but my search fu has failed me! 🙂
Anyone know of a good resource to find these sorts of figures?