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March 13, 2007 at 1:31 am #2269051
Change/Remove Buttons have disappeared from Add Remove Programs
Lockedby randisc49 · about 15 years, 5 months ago
I recently loaded Zone Alarm Suite (Unfortunately while Norton was running) Now my Change/Remove buttons have gone missing when I view Add Remove Programs.
I have searched the Registry for NoRemove =1 settings and changed them to =0 but to no avail.
Any ideas?
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March 13, 2007 at 1:31 am #2517158
Clarifications
by randisc49 · about 15 years, 5 months ago
In reply to Change/Remove Buttons have disappeared from Add Remove Programs
Clarifications
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April 4, 2007 at 4:25 pm #2520494
aaargh! me too!
by the hoff · about 15 years, 4 months ago
In reply to Change/Remove Buttons have disappeared from Add Remove Programs
Please, somebody help. this happened to me too. Actually, a full list of what happened. I am running XP-SP2, and had Zone Alarm 6.1.744.1. I was updating Firefox to 2.003 and it stopped working. I reverted to 2.000 and it worked. Then I had to patch WoW last night… it also stopped working. I eventually realised that Zone Alarm was blocking the newly patched programs, so I uninstalled it, but remnants of it remained in memory and on disk… I foolishly used it’s own uninstall utility, and BAM! the error reported in the post above happened.
The only thing I can think of prior to all of this was patching Windows about a week ago… but now I can’t tell what patches were applied, thanks to the error!!!
help? [whimper]
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June 30, 2007 at 7:13 pm #2596708
Me three… (Change/Remove buttons gone)
by epimetreus · about 15 years, 1 month ago
In reply to aaargh! me too!
Just happened to me. I recently (within two weeks) I stopped using Norton’s antivirus & firewall software and installed the ZoneAlarm suite. It’s been working fine, except for an odd conflict with Logitech camera drivers that was easy to resolve.
Today, Photoshop CS2 greeted me with “Your Adobe Photoshop user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit.” Adobe and various web posts suggest that it’s a registry error, and recommend uninstalling and reinstalling Photoshop.
When I opened Add/Remove Programs to do this, I discovered all the buttons missing. The standard Windows XP “System Restore” hasn’t been able to successfully return to any of the saved states from the previous week or so.
Have you two had any luck since originally posting?
Thanks, Ep
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July 28, 2007 at 12:01 am #2608729
HAS to be a patch from MS that caused this because
by lsnodgrass · about 15 years ago
In reply to Me three… (Change/Remove buttons gone)
I’ve been getting an error from Adobe exactly the same. Which patch tho. ARGH! Any luck from anybody, since this all started, in fixing the problem?
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September 22, 2007 at 11:50 am #2605643
Still having same issue,
by frankpeplinski · about 14 years, 11 months ago
In reply to HAS to be a patch from MS that caused this because
Anyone fix this problem??
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December 18, 2007 at 8:26 am #2651333
Maybe. Ran MS patch and this started happening.
by doogel-o · about 14 years, 8 months ago
In reply to HAS to be a patch from MS that caused this because
I got bored this morning, when the WoW realms were doing it’s usual maintenance, so I felt playing MS. I opened it and the patch screen came up saying ”This version is too old” or whatever, so I went to uninstall and reinstall it. The buttons for change/uninstalling disappeared. Anyway to fix this yet?
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July 28, 2007 at 12:08 am #2608728
AHA! but i don’t have V-Com. hhmmmm. . . .
by lsnodgrass · about 15 years ago
In reply to Me three… (Change/Remove buttons gone)
http://kb.adobe.com/selfservice/viewContent.do?externalId=331741&sliceId=2
I’ll have to see what is going on later. too late at night now. I’ll check back in when i figure it out and let you know.
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July 28, 2007 at 11:30 pm #2609532
same here
by susanandrobp · about 15 years ago
In reply to Change/Remove Buttons have disappeared from Add Remove Programs
If anyone finds a solution, please post. The response I got from Zone Alarm was to clear out the internet log directory…but that didn’t help.
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July 29, 2007 at 7:12 am #2609480
Try this
by gary56789 · about 15 years ago
In reply to Change/Remove Buttons have disappeared from Add Remove Programs
Click Start, and then click Run.
Type sfc, and then press ENTER.
Click Extract one file from installation disk.
In the Specify the system file you would like to restore box, type C:\windows\control.exe.
Click Start, click Browse next to the Restore from box, and then locate the Windows installation files. By default, in the OEM version of Windows, installation files are on the hard disk in the C:\Cabs folder or C:\WINDOWS\OPTIONS\CABS.
When you find the path to them, just click OKFollow the same procedure again but this time in the system file to restore from box, type C:\Windows\rundll32.exe
Download a copy of rundll32.exe,
unzip to this location and overwrite the old one:
C:\Windows\ (or wherever it was located originally)Reboot and try accessing Control Panel
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August 11, 2007 at 11:27 am #2617947
Sorry, but sfc did not do anything
by frankpeplinski · about 15 years ago
In reply to Try this
Hello,
I have the same issue as described above, but tried to run the sfc, but it did nothing. I could not get to the extract screen at all. I’m running XP if that helps. Someone please post a cure!!!
Thanks,
Frank
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September 22, 2007 at 3:09 pm #2605627
check permissions
by thumbsup2 · about 14 years, 11 months ago
In reply to Change/Remove Buttons have disappeared from Add Remove Programs
Has anyone checked to see if Zone Alarm or Norton have change your user permissions? This behavior is likely due to you not having permission to add/remove software.
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September 23, 2007 at 5:40 am #2605509
I’ve not checked permissions, but I did install Norton Utilities
by frankpeplinski · about 14 years, 11 months ago
In reply to check permissions
Norton was installed about 3 weeks prior to me noticing I
had this problem. I will look at the options to see if Norton
changed something. I also cannot restore my system to any
prior date.
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