I recently quit my full time gig and started my own IT consulting company. I have been approached by a few different people that are not happy with their current solution provider.
I would like some feedback to discuss a few different things.
First, in both of these situations, the people they are currently using are the ones that implemented the network as it is now. What can I do in order to ease the transition from the old service company to me? Is it best to take the “hostile takeover approach” where I basically go in and change all the passwords and reset all the equipment before notifying the old company…
Or, is it better to try to work with the old company? Obviously if the old company would cooperate, this would be the easier solution.
What should I expect from the old service company? What are their legal and ethical responsibilities?
Second, is it ethical for me to intrude on someone else’s territory like that? My opinion is that if someone is unhappy with their current service, and they seek you out, then it should be OK. Whereas if I was to just go in and try to underbid a company that the client is happy with.. Thats what I would consider un-ethical.
Does anyone who has been through things like this in the past have any input or feedback? I have done a lot of searching on the internet thinking I would find discussions or articles regarding this topic, but I havent had any luck. If anyone can point me in the right direction, I would appreciate it.
