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Charge inbound/outbound calls

By pojanguren ·
How much and Outsourcer should charge my company for an outbound and inbound calls form his callcenter?

Its a 4 year contract.

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Charge inbound/outbound calls

by docshub In reply to Charge inbound/outbound c ...

there should be no charge. it is the cost of his doing business. He should have figured it into his monthly fee to you. If he is charging you for time of people, that is a different story. That would depend on whether your agreement is for hourly assistance or just monthly fee based assistance.
If he has the agreement that he can charge you, have him set up a 900 number so you will get an exact billing at the rate agreed to.

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Charge inbound/outbound calls

by pojanguren In reply to Charge inbound/outbound c ...

The question was auto-closed by TechRepublic

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Charge inbound/outbound calls

by docshub In reply to Charge inbound/outbound c ...

try this web site
http://www.sourcinginterests.org/ResearchReportSummarie

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Charge inbound/outbound calls

by pojanguren In reply to Charge inbound/outbound c ...

The question was auto-closed by TechRepublic

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Charge inbound/outbound calls

by pojanguren In reply to Charge inbound/outbound c ...

This question was auto closed due to inactivity

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