Question

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  • #4286807

    Checking location of multiple Microsoft Account reset requests

    by mark.richards290 ·

    My client has been plagued recently with multiple Microsoft Account “reset” requests. That is she receives an email from MS containing a OTP Code which she is encouraged to use to reset her password.

    Clearly some hacker/scammer is trying to break into her account but I cannot see the point if each time, all that happens is that my Client receives an email. We have recently changed her email account password for good measure, so the likelihood of this achieving anything seems remote.

    None the less I am asking this question for two reasons. Firstly to establish if there would be any point in raising this issue to Microsoft so they could advise if there is any way of stopping or mitigating this activity.

    Secondly, are we missing something? Is there actually something that could go wrong and we should be more vigilant or take additional action?

    Or finally, do we wait until the perpetrators just get bored ….

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    • #4286878
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      Just like spam.

      by rproffitt ·

      In reply to Checking location of multiple Microsoft Account reset requests

      You don’t try to find them. You will however take steps to secure your stuff.

      Google this: 321 BACKUP

      If you and others don’t safeguard your stuff, no one else will.

    • #4286919

      Safely using any computer device

      by oh smeg ·

      In reply to Checking location of multiple Microsoft Account reset requests

      Is far more important than Safe Sex. In most cases it is the Person In Chair Not Computer that causes problems like this as they click willy nilly on links that pop up that they should avoid like the plague.

      I remember the case recently of a woman who got a E Mail Bill from her ISP and even though she admitted it didn’t look right she paid the bill through the link provided and then insisted that her bank reimburse her for all her money that had been stolen. She seemed to think that a 2 second brain fart was no reason to loose everything in her bank account and the bank should have protected her Log In Details when she made no attempt to. You can only protect a person so far and if they willingly hand over their Details to a Cracker they get what they deserve. Try to drill into her never click on any link in any e mail no matter who it says it is from to save a second or 2 always go straight to your Banks Web Site which you should have bookmarked and pay that way.

    • #4286923
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      Reply To: Checking location of multiple Microsoft Account reset requests

      by birdmantd ·

      In reply to Checking location of multiple Microsoft Account reset requests

      I agree that I wouldn’t attempt to locate the perpetrators. I would only take preventions to limit the possibility of it happening in the future.

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