Question
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Topic
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Checking location of multiple Microsoft Account reset requests
My client has been plagued recently with multiple Microsoft Account “reset” requests. That is she receives an email from MS containing a OTP Code which she is encouraged to use to reset her password.
Clearly some hacker/scammer is trying to break into her account but I cannot see the point if each time, all that happens is that my Client receives an email. We have recently changed her email account password for good measure, so the likelihood of this achieving anything seems remote.
None the less I am asking this question for two reasons. Firstly to establish if there would be any point in raising this issue to Microsoft so they could advise if there is any way of stopping or mitigating this activity.
Secondly, are we missing something? Is there actually something that could go wrong and we should be more vigilant or take additional action?
Or finally, do we wait until the perpetrators just get bored ….