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  • #2194405

    Citrix (General)

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    by bytemi ·

    I am new to Citrix please excuse me if this a stupid question. I have a Citrix Server, half of the current users can use Adobe Acrobat because of the following error “An error has been detected with a required application library and the product cannot continue. Please reinstall the application”. Adobe says to reinstall the program, do I do that on the server or on each individual Citrix connection?

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    • #3268874

      Reply To: Citrix (General)

      by lowlands ·

      In reply to Citrix (General)

      On the server itself.

      • #3142697

        Reply To: Citrix (General)

        by bytemi ·

        In reply to Reply To: Citrix (General)

        Thank you, I think I understand Citrix a little better now.

    • #3268861

      Reply To: Citrix (General)

      by bytemi ·

      In reply to Citrix (General)

      If the problem is on the server itself, why is it not effecting everyone???

    • #3268853

      Reply To: Citrix (General)

      by shelli_2005 ·

      In reply to Citrix (General)

      From Adobe site:
      When you start Adobe Acrobat 7.0 within a Citrix or Windows Terminal Services remote session, you receive the error message “An error has been detected with required application library and the product cannot continue. Please reinstall the application.” Then Acrobat quits.
      Details
      — You have installed a retail or trial version of Acrobat 7.0 Standard or Professional on the application server that requires activation in order to launch.

      — Acrobat launches without error on the application server.

      • #3142698

        Reply To: Citrix (General)

        by bytemi ·

        In reply to Reply To: Citrix (General)

        It was actually a permissions problem. The users needed to be able to create a paging file and debug an application, so the group policies had to be reconfigured.

    • #3142696

      Reply To: Citrix (General)

      by bytemi ·

      In reply to Citrix (General)

      This question was closed by the author

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