Citrix_local printer doesnt connect.

By huygen84 ·
-Xp pro
-Wireless HSDPA
-Hp3380 printer with Pcl 5e drivers
-Presentation server 4.0
-Citrix client V.10

A user used a Laptop everything was ok. The user could use his LOCAL printer.
His laptop had a crash, and now he is using a desktop. Now the problem starts. Citrix doesnt see the local printer when he prints a document with Word.(on a external place using HSDPA) when the desktop is on the company network using a cable he can use the local printer.

*The user uses the same drivers on his laptop(pcl5e).
*The pc is up to date.

The Policy's are as follows:
-Client printers
--Auto creation: Enabled
--Print job routing Enabled
--Turn off client printer mapping.

Everything else is default.
Can somebody give me support?

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Answers

Share your knowledge

Related Discussions

Related Forums