General discussion

  • Creator
    Topic
  • #2116721

    Citrix Metaframe Disconnects

    Locked

    by mattianese ·

    I have users connecting to a citrix metaframe server v1.8 through dial up modems and the Internet. The Modem users have no problems. The people who connect through the internet get disconnected every so often and recieve messages that the citrix server is unavaliable. My ISP manages the firewall, I have talked with the ISP about the problem and I am told their is no problem with the ISP connection or the firewall. I have talked with citrix about the problem and they tell me their is nothing wrong with my citrix server. Has anyone else come across this problem if so how did you solve it.
    Thanks
    Michael

All Comments

  • Author
    Replies
    • #3698296

      Citrix Metaframe Disconnects

      by matt ·

      In reply to Citrix Metaframe Disconnects

      In the User settings in the Administration User Setup there is a timeout setting for each user, I would check and make sure that this hasn’t been set by mistake

Viewing 0 reply threads