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  • #2107131

    Citrix Metaframe&High Res Client Display

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    by ross.bale ·

    I am running a Citrix Metaframe Server 1.8 on NT4 Terminal Server, but when trying to connect a client running Citrix Client I get a licence error when configuring the client to run at 1024×768 with pref 16 bit or 24 bit colour to enable use of graphic design software across an existing VPN. Is this a configuration issue or do I need different licence options for this higher resolution?

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    • #3681967

      Citrix Metaframe&High Res Client Display

      by doug.perkins ·

      In reply to Citrix Metaframe&High Res Client Display

      what version of the ICA client are you using ?? and are your hotfixes up to date ?

    • #3820624

      Citrix Metaframe&High Res Client Display

      by ivanxi ·

      In reply to Citrix Metaframe&High Res Client Display

      The discrepancy in video settings will cause the ICA client to request a second license. If you are already maxed out on available licenses, the system will return an error message, because this request for a “second” license cannot be met. The best way to overcome this is to ensure you have the same settings on both sides when you publish the app for this particular client/user. Good Luck!

      • #3820340

        Citrix Metaframe&High Res Client Display

        by ross.bale ·

        In reply to Citrix Metaframe&High Res Client Display

        I have since found the solution from Citrix’s WebSite (after looking a bit more carefully than before) – We needed to install and activate the Citrix Metaframe Feature Release to allow us to use a higher resolution display.

    • #3820338

      Citrix Metaframe&High Res Client Display

      by ross.bale ·

      In reply to Citrix Metaframe&High Res Client Display

      This question was closed by the author

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