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Citrix/Win2K server print problems

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by wmjwake

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i have a citrix xp terminal server on a win2k network. citrix auto-creates printers for local workstations. during busier periods of the day the workstations will be unable to print, even if they have printed countless times prior. Their session will "freeze" and when they do a restart the printer will not work. To correct the situation I have to restart the spooler. My question is why is this "freeze" occuring and how do I fix it? It only happens when they begin a print job.

3 replies

by chris_beegle

Few questions regarding your problem:

1. What version are the clients running and do you have the Auto Update Feature enabled?
2. What error codes are in the eventlog?
3. What version of Win2k are you running and what SP / Hotfixes are added?

by wmjwake

1. All clients are on various versions of 9x and are auto update enabled.

2. 1103 proceeded by a warning that a printer is purging; also 1106. There is no direct relationship between when these errors occur and the lock-ups occur.

3. 5.00.2195SP 2

If you need more details, let me know.

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