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Clash or Trash?

By wsroadrunner ·
Presentlty we have a Compaq Presario 5220 with an AMD K6-2 500 processor & 128 MB RAM on the bench. This unit has an Imation LS-120 (stock), a Philips CDRW, and a Maxtor 30.7 GB HD. Problem is, evertime it is loaded with software it freezes and will only run in safe mode. This happens even without the 120 or the CDRW and has 3 of us ready to trash it out. Maxtor and Philips are playing the blame game... blaming the other components, but I think there's more to it. The unit is running Win 98 and has been updated, it just doesn't seem to want to run in this machine. I'm dying to know what I'm missing here, because the problem started after the Maxtor was installed... It's been replaced and made no difference. The only thing that seems to work is to go back to the original Quantum Bigfoot drive. Any ideas before I pull out my remaining hair?

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Clash or Trash?

by Russ Werner In reply to Clash or Trash?

Seems you are learning the hard way why people say Compaq are trash. They have too many proprietary components in their systems. Give me a generic clone anyday. I would contact Compaq and discuss the installation of Maxtor and Phillips, see what they tell you.

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Clash or Trash?

by wsroadrunner In reply to Clash or Trash?

Thanks anyway Russ, but like I said, everyone seems to be playing the blame game ("It's the other guys parts fault") and nobody seems to want to accept responsibility... The system does work ok when any of the components are removed (ie: LS120, Philips, or Maxtor (going back to the Quantum works well also, but is not acceptable).
As for Compaq being trash, I differ in opinion on that, I have found them, for the most part, to be one of the more reliavle machines I see. (I see MANY more Gateways, HP's, IBM, EMachines, etc...and way too may Packard Bells)It's just that this one is being stubborn and doesn't want to keep going.

But, thanks anyway.

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Clash or Trash?

by lyallaust In reply to Clash or Trash?

I'm with Answer 1 about compaq being no good for an supposed integrated package. But onto the answer, i only have a suggestion which has only ever worked once for me.

In the BIOS settings, try slowing down the access speeds of the memory (if at all possible). For example, chance the wait state from 1 cycle up to 2, and increase the prefetch delay and other stuff like that. In theory, the compaq should be using 100% reliable and compatible RAM, but you never know how esle the system is being affected.

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Clash or Trash?

by wsroadrunner In reply to Clash or Trash?

Been there, done that... we even tried replacing and flashing the BIOS and it did us no good. Like I said, this one is a stumper... nothing seems to want to work
Thanks for the tip though, wish it would have worked... we need the bench space.
Istill stand by Compaq as making a good business/home user machine... but that's my own preference - they are a pain to work on though.

Thanks again for the try.

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Clash or Trash?

by Rock Ranger In reply to Clash or Trash?

You don't give us much detail. How are the drives setup on the IDE controllers? Which is master/slave or are they CS? How do they appear in the device manager? If you make the LS-120 master, and the CDROM slave on the secondary controller and only the HDD on the Primary controller, what is the results? Can you disable either device in the device manager and get into windows?

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Clash or Trash?

by wsroadrunner In reply to Clash or Trash?

The LS120 is slaved off the HD, and the CDRW is slaved off the standard CDROM. Disabling in the device manager does not work to re enter Windows in normal mode. This is the only way these could be set up in the machine as the Philips CDRW wouldnot run as a Master, contrary to their specifications.

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Clash or Trash?

by wsroadrunner In reply to Clash or Trash?

The LS120 is slaved off the HD, and the CDRW is slaved off the standard CDROM. Disabling in the device manager does not work to re enter Windows in normal mode. This is the only way these could be set up in the machine as the Philips CDRW would not run as a Master, contrary to their specifications.

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Clash or Trash?

by tbradley In reply to Clash or Trash?

The problem is most likely in your IDE
controller drivers. Get into safe mode, and try 3 things, in this order. Remove your IDE drive controllers. Re-boot, and let windows re-install the drivers. ( sometimes this hangs ). Remove the Maxtor, put the quantum back in, install updated drivers, then ghost the image from the quantum to the maxtor.

Last but not least, and actually, do this first, run a virus scan to see if you don't have a boot sector virus. They are pretty benign, but if drive size or partition info has changed after infection, they get to acting goofy.

good luck

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Clash or Trash?

by wsroadrunner In reply to Clash or Trash?

Sorry I didn't get back on this sooner. I was involved in an auto accident and this slipped my mind. We ended up replacing with another Bigfoot and have had no problem. Obviously, there is a file on the disks that required the Quantum drive.
Anyway, thanks for trying.

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Clash or Trash?

by wsroadrunner In reply to Clash or Trash?

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