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Client Accessing Network Over VPN

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I have 3 directors and myself who need to connect over a VPN from home to the office.

I have successfully setup myself with no problems what so ever and I can logon as myself from any of the 4 homes.

The 3 directors however, cannot logon, unless I completely delete their profile, set up a new local profile on their laptop with none of their work on the desktop or in the my documents folder, then it will work.

The moment I add their work back to their desktop
they stop being about to connect to the network.

Any ideas?

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