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Closing Word after using template

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3 replies

by mckay_w

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When i use a document based on my custom template and im finished and close Word, it closes the document, and then Word freezes.
To get rid of it i must use CTRL+ALT+DEL

any ideas

3 replies

by melekali

There could be several possibilities, but you do not provide much information from which to go on. It could be any of several problems, which may not be associated with Word. I also wonder if you are running Office or just Word by itself. These are some possible solutions without knowing more particulars about your machine:
1. Reload Word (or Office) - possibly corrupted file(s)
2. Hard drive full? - could cause problems
3. Enough RAM? - possiblity; would look like a freeze without actually freezing
4. Virtual RAM settings? - default settings leave range of hard drive space to use which actually slows your machine
5. Operating System? - each one has its own pecularities

by mckay_w

Well, im not sure what the problem was, but i no longer have the template on my drive, as i do not need it any longer. Thankyou Very Much anyhow, for your advice.
Wade...

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