Question

Cloud Computing using SLA

By moutalamesso ·
Tags: Cloud, Security
is the evaluation of cloud computing can be done using sla metrics

i am doing a research to evaluate cloud computing using sla metrics but i am not knowledgeable of the area
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SLA

by help1563898615 In reply to Cloud Computing using SLA

In some sense, the SLA sets expectations for both parties and acts as the roadmap for change in the cloud service – both expected changes and surprises. Just as any IT project would have a roadmap with clearly defined deliverables, an SLA is equally critical for working with cloud infrastructure. That raises the next question in the journey: what should be in the SLA?

In order to consistently develop an effective SLA, a list of important criteria needs to be established. Let’s start with an initial list:

Availability (e.g. 99.99% during workdays, 99.9% for nights/weekends)
Performance (e.g. maximum response times)
Security/privacy of the data (e.g. encrypting all stored and transmitted data), etc.

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