Cloud Computing using SLA

By moutalamesso ·
Tags: Cloud, Security
is the evaluation of cloud computing can be done using sla metrics

i am doing a research to evaluate cloud computing using sla metrics but i am not knowledgeable of the area
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by help1563898615 In reply to Cloud Computing using SLA

In some sense, the SLA sets expectations for both parties and acts as the roadmap for change in the cloud service – both expected changes and surprises. Just as any IT project would have a roadmap with clearly defined deliverables, an SLA is equally critical for working with cloud infrastructure. That raises the next question in the journey: what should be in the SLA?

In order to consistently develop an effective SLA, a list of important criteria needs to be established. Let’s start with an initial list:

Availability (e.g. 99.99% during workdays, 99.9% for nights/weekends)
Performance (e.g. maximum response times)
Security/privacy of the data (e.g. encrypting all stored and transmitted data), etc.

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