(Code 19) DVD won't work.

By rdlcherry ·
My DVD won't work. I get this message "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Click Troubleshoot to start the troubleshooter for this device." I bought REGSERVO Support, but it failed to repair the registry. When I uninstall the driver and re-start my computer it automatically finds the new hardware and re-installs the incomplete or damaged information.

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Update Chip-Set Storage Driver

by TheChas In reply to (Code 19) DVD won't work.

The driver for your DVD drive is part of the storage driver for the chip-set on your motherboard.

Go to the computer or motherboard manufactures website and download the chip-set or storage driver software and install per the instructions.


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