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code 39 error

By offordtl ·
I am receiving a code 39 error for my dvd. I have done all of the regedit/remove upper and lower buffers, matter of fact, there are none listed.

I even removed the existing DVD and installed a new one, but I still get the same message. I am lost now. Can someone help please. My OS is Windows XP. thanks

Lee

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Try this.....

by ThumbsUp2 In reply to code 39 error

First, if there is a CD/DVD device in the Device Manager, right click it and delete it.

Now, turn off the computer, unplug it, ground yourself, open the case and disconnect both the data and power cables from the CD/DVD device.

Turn the computer back on and let it boot all the way up. When it's completely done booting, restart it again two different times (total of 3) allowing it to boot all the way up each time.

The process above helps Windows sort of "clear it's throat". It's like thumping it in the head and saying... Look Dummy!! There's no CD!!

One last time, shut down the computer, unplug it, ground yourself and reconnect both the data and power cables being very carefull to match the pins on the data cable without bending them. The plug only fits easily one way. Don't force it, but make sure it's plugged in securely.

Close the case, plug the computer back in, turn it on and let it boot all the way into Windows. Go to Device manager and see what you find. If there's a yellow exclamation point next to the CD/DVD device, it is toasted and needs to be replaced.

One word of caution though. If you had your computer set to boot to CD/DVD first, after removing the device, rebooting and later putting it back in, you may need to go change the boot device order. Some BIOS change the boot order the first time they can't find the device, then forget to change it back again when it's found.

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You need to remove ALL of your DVD's software..

Write down the make of your DVD drive in question and delete it from the "add and remove" section in your operating system.
Also slowly go through your registry and put your DVD make in the "find" section of the registry, when you find it just delete it from there (if possible). If you can not then just leave it. Make sure you do this very slowly and ONLY DELETE DVD related inputs in the registry.
When done load on your dvd software again.
The code 39 means that your dvd software is corrupt. Hope all goes well.

Please post back if you have any more problems or questions.

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See if this helps Lee

by Jacky Howe In reply to code 39 error

Open Device Manager expand the + on DVD/CD-ROM drives, right click on the Drive and select uninstall.
Restart the PC and it should redetect it.

Download any updated firmware from the DVD manufacturers site and install the drivers.


Download and update the Chipset Drivers for your PC.

Reinstall your Burning software. eg: Nero

Let us know how you get on.

Rob

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