Try this…..
by
thumbsup2
·
about 14 years, 9 months ago
In reply to code 39 error
First, if there is a CD/DVD device in the Device Manager, right click it and delete it.
Now, turn off the computer, unplug it, ground yourself, open the case and disconnect both the data and power cables from the CD/DVD device.
Turn the computer back on and let it boot all the way up. When it’s completely done booting, restart it again two different times (total of 3) allowing it to boot all the way up each time.
The process above helps Windows sort of “clear it’s throat”. It’s like thumping it in the head and saying… Look Dummy!! There’s no CD!!
One last time, shut down the computer, unplug it, ground yourself and reconnect both the data and power cables being very carefull to match the pins on the data cable without bending them. The plug only fits easily one way. Don’t force it, but make sure it’s plugged in securely.
Close the case, plug the computer back in, turn it on and let it boot all the way into Windows. Go to Device manager and see what you find. If there’s a yellow exclamation point next to the CD/DVD device, it is toasted and needs to be replaced.
One word of caution though. If you had your computer set to boot to CD/DVD first, after removing the device, rebooting and later putting it back in, you may need to go change the boot device order. Some BIOS change the boot order the first time they can’t find the device, then forget to change it back again when it’s found.
