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COM ports

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I have a Win NT4.0 client. It graps data from other system through a serial cable. currently no data is transferred. It seems that com ports are not working any more. When checking the devices under control pannel, i found that serial service is stoped ( i think this is the cause of the problem if i am not mistaken). i couldnt start it manually. it gives the error mesaage [ the file specefied cannot be found] So is there a way to reinstall this service again ..? or shall i reinstall the O.S ..? What is the file to run this service..?

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by hjs

I would delete the com port in control panel, reboot and reinstall. Make sure to check in BIOS to see if the com port is enabled. If all of these fail it could be that the port has gone south. I do not think it is the OS.

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