General discussion
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Topic
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COMPAQ makes trash but I need to fix one
LockedThe Subject: A Client’s Compaq Presario 5WV271 Internet Desktop (tower) PC
The Problem: It refuses to be repaired! It is a Windows Millennium Setup that was locking up constantly (BSOD, various 0028:xxxxxxxx errors). Tried re-installing Millennium, which seemed to work until it was time to load the “Softpaq” driver programs. It refuses to see the modem, the multi-function keyboard extension driver, the Adaptec EZ-CD creator 4 software, and the Logitech web-cam.
Already attempted…:
Replaced RAM (marked improvement, went from 64MB to 128MB)
Reformatted the 40GB HDD (several times, including full surface scans)
Using Compaq Recovery CD (does not work! They try to make you buy their restore cd, would that make them the ONLY companyNOT to include these in the box?)
Re-Installed millennium over and over ad-nauseumSomebody at compaq must be cutting costs, because there was almost no silicon heat transfer compound between the AMD 900MHz processor and the heat sink, and it was not centered over the cpu. (added the proper amount in the proper location)I have made the strong suggestion to the client to purchase another brand of PC, but this one isn’t quite 9 months old, So I need a workaround.. anyone out there have any Ideas????