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Compaq presario laptop

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by maryz56a

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on the above laptop it was reset to the manufactors origanial settings now the problem is I recieve this laptop from brother -in law with out the windows 98 software which the system states I need a key code from. I have a regular pc in my home as well and I can not use the key code from that I have tried. so is there any help or another code,I can put in the system so i can start to use it once again. also I talked with brother -in law and he can't find info so what is a girl to do? thanks for any and all help you can give. sue

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by bean baggins

Unfortunately, the product key you need is provided with the specific version and release of Windows installed with the system. Product keys from one release will will not work on another. You can try reinstalling the system using the Compaq QuickRestore CD that came with the laptop. Many times the product key is not required with the QuickRestore. If the CD is not available you can contact Compaq and request either a product key or preferably a new QuickRestore CD for your unit. I have usually had a good response from Compaq when requesting a CD. Using the Quickrestore will install all of the correct drivers for the laptop hardware. The other option is to contact Microsoft and explain the situation and that you've lost your product key. Sometimes they will provide a key. Good Luck.

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