Computer can't comunicate with Modem - TechRepublic
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October 10, 2002 at 11:37 AM
jrbigsky

Computer can’t comunicate with Modem

by jrbigsky . Updated 23 years, 6 months ago

Computer:
Compaq Deskpro 2000 96 MB Ram..win 98SE Pentium (r)MMX
The modem and driver are installed computer verifys this in Device Mngr.
However when I go to control panel and click on modems and do a diagnostic on the modem it shows themodem as HSP56 MicoModem in Com 4
(Modem is instaled in a PCI slot.)
When you highlight the modem and click more info to do a test of comunication the screen turns blue and you are told to click any key, that gets you back to the test where it says test failed and to check if the interrupt port is set right.????????
Going to device Mngr. under modems/properties/setting it
shows modem in Com4,Base Address 2E8, and interrupt 3..
it seems like the computer is not finding the modem in the pci slot or port ..
I tried a different modem and same thing ..it has a video card in a pci slot and thats it ..all else is on MB. I tried uninstalling and reinstalling and get the same results ..
On installing modem windows finds the modem and accepts and loads the driver off my disk but then can’t find it to comunicate with it..
Need help on this one!

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