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computer freeze

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by ngen255

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hi. i have a problem with my computer. whenever i run a game, a game of anytype, the computer will freeze. the games can range from starcraft to diablo 2 to rainbow six. my computer will always stop responding. also, i have to have the case off of my computer. if i leave the case on, then the computer won't even startup and will keep freezing when it starts up. this makes me think it's aa overheating problem, but whenever i check the inside of the computer, the components seem fine. any and allhelp appreciated

8 replies

by ngen255

also, my system was fine when i first got it. after a while, for seemingly no reason, this happened. one day while i was playing starcraft, the computer just froze on me. that was about 2 months after i got my comp.

by pinoy_teknik

Hope i get you. Your saying that your system is in good cooling condition. Components are properly inserted (RAM, DISPLAY CARD, OTHER PCI Card avalable

I have here some steps to know, where is the problem came from:

1.) Run C:\Program Files\DIRECTX\SETUP\DxDiag.lnk if directx don't tell any problem proceed to next step, but if there is problem mentioned, what is it?(Give me a follow up)

2.) Reinstall your video card driver, chipset driver (If you have the updated driver used it.)

3.)Reinstall the game!!!!

That's all for now....

Pinoy_Teknik

by csmith

This does not sound like overheating.
You can check for overheating by touching the components(CPU, Hard Drive, Memory, etc.) while the PC is running.
If the freezing occurs on a cold start(PC off overnight) and the case cover on, you have lost your ground in your electrical system.
The case cover holds the electrical noise in, so it does not create interference on the local TVs and radios. This also intensifies the internal electrical noise if there is no ground.
If the ground wire is broken or disconnected, all of the stray currents and noise create havoc (False voltages) on the internal components.
Remember, the ground wire is connected to the case.
It is supposed to drain away the stray currents.
Regards, Christopher

by csmith

Unfortunately, I gather you are not an electrician.
In this case you will have to find somebody who knows how to check the ground with a voltmeter.
If you start running a lot of computer equipment, you should consider an "Isolated Ground"
This means that the wall plugs that the PCs plug into have their own separate ground wires, and separate ground rod.
We have this.
This system is immediatly recognizable, because the wall plugs are orange, and have a Green Triangle on them. (The standard color code for this system.)
But first find somebody to check your ground.
If you are not adept at this, you can seriously shock yourself, and test lead shorts result in a pop, a flash, and the end of the probe is burned off.
(Been there done that.)
Regards, Christopher

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