Hi everyone and tysm for reading in advance:)
I have a few year old Dell Dimension 4700 Desktop computer. To start off, I know NOTHING about computers..I’m a nurse, save lives yes? Know what a hard drive even looks like, no. LOL
I keep my computer on daily. I woke up this morning and my mouse cursor(plugged into a usb port and is also a dell mouse)was just frozen on the screen. I restarted a few times, still nothing. After a few restarts, the computer just stopped loading at the windows startup screen, it just freezes up totally.
I did try to read up on some things before I wrote here. I went into safe mode and did a disk defrag, no help. Disk cleanup, no help. Opened up my computer and just cleaned the whole thing inside (which is how I found this site, needed I had no idea how to do that; The fan was FULL of dust, but now clean) Restarted again..still freezing. I’m not sure what steps to take next. I’ll give you all the information I can find that I see listed on it (I’m on my laptop right now). If you need any other information please let me know..and errr…please tell me how to obtain it also=/
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 2
Dell Dimension 4700
Pentium 4 CPU 3.00GHz
2.99 GHz, 1.00 GB RAM
NVIDIA GeForce 7300 GS
I thank you soooo so much for your help.
