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Computer Hanged while shutdown

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by josephjames10

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I have just installed windows XP Pro with SP1 on a P4 1.5 Ghz machine, Installation went fine and all other applications installed perfect. But when I tried to shutdown the computer it hanged.
I removed following items and reset them again:
NIC
Modem
RAM
I also cleared the bios but nothing worked.
Please help

1 reply

by thechas

How does it hang?

Do you get the "It is safe to turn off your computer screen"?

Or does it just sit at the "Windows is shutting" down screen?

For the Windows is shutting down, start with the XP shutdown trouble-shooting article posted at www.aumha.org

For the "It is safe to turn off your computer" screen:
Make sure that power management and / or ACPI mode is enabled in BIOS settings.
Open device manager.
Click on "View" on the menu bar.
Select show all devices / show hidden devices.
Right click on APM and select enable.

Chas

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