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Computer lags when typing in Outlook

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by severini

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OK, this might be a shot in the dark. A few months ago our company migrated from NT on the backend and 95 on the client to 2000 across the board. Since then there random, but consistant cases of users calling and saying that their computer will lag when they try and type something in Word or Outlook. I have seen this issue because it happens on my computer too. I will be typing in Outlook and all of a sudden nothing will happen at all and then a few seconds later, what I was typing will fly across the screen and everything will be back to normal.

We are running some special apps such as iManage and Norton Antivirus. I am thinking it could have something to do with Norton doing updates. However, it also could be a transport issue on our network. Anyone else experience this???

Thanks

5 replies

by hrhold1

This may have something to do, not with Norton or IManage, but with the auto-save function within the app itself or within the Office setup. You may want to set the 'auto-save' to longer intervals. The lag is definatley related to CPU usage or background program issues.

I realize this isnt so much a fix as an idea as to where to look.

Good Luck & Happy Hunting ....H

by dklippert

Make sure Outlook is not Journaling. Also Word should not be used as the e-mail editor.
I'd check Outlook first and also make sure that FindFast is disabled.

by severini

Thanks for the input. I checked Findfast, but since we are using windows 2000, Findfast is not an issue. I also checked and Journaling is disabled on our image.

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