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Computer not shutting down properly!

By noorally ·
Is there anybody who can help solve this problem, my computer does not shut down properly, when I want to, I have Windows 98, any help please! I would be very grateful.
Many thanks in advance.

Al

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Computer not shutting down properly!

by TheChas In reply to Computer not shutting dow ...

There are a large number of possible causes.

Start by makeing sure that you have the latest drivers installed for both the motherboard and the video card.

Then, go to www.microsoft.com/windows
and click on the windows update link.
Look through the list of "critical" updates.
I recommend installing most of the "critical" updates. especially any that refere to cache and hard drives.

Then, there is a good step by step shut down trouble shooting guide at www.aumha.org

You may need touse a registry utility such as Norton WinDoctor or On-Track Fix-It to clean up bad links in the registry.

Chas

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Computer not shutting down properly!

by noorally In reply to Computer not shutting dow ...

The question was auto-closed by TechRepublic

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Computer not shutting down properly!

by BladedThoth In reply to Computer not shutting dow ...

I'm not sure on your details, exactly, but I'll give a few of the situations/reasons I know of.

1. You have an ATX system. You try to do the Shutdown command. It makes it to the 'It's safe to shut down your computer screen'. However, it doesn'tturn itself off. This problem is fairly simple. Check in your BIOS that power saving features are turned on, even if you have 'Never' placed in all the settings under it for timeouts. Make sure in the Control Panel -> Power Settings that the ACPI and such are enabled, so Win98 can send the command to shut down the system as well.
2. Some process on your computer refuses completely to shut down. Some software is bad for this. Before shutting down, try shutting down EVERYTHING manually in yourTask Tray as well as in the Task Manager. (There is other hidden processes to shut down as well, but usually it's one of the visable processes.) One I know of poses issues it older versionsa of GoBack.
3. One of your drivers will hang or lock when it's shut down. Make sure you have all the newest drivers for all of your hardware.

If this doesn't answer your question, please email me and let me know your situation, and I'll give you a hand.

Andrew

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Computer not shutting down properly!

by noorally In reply to Computer not shutting dow ...

The question was auto-closed by TechRepublic

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Computer not shutting down properly!

by DKlippert In reply to Computer not shutting dow ...

There's some good information at this site:

www.aumha.org/a/shutdown.htm

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Computer not shutting down properly!

by noorally In reply to Computer not shutting dow ...

The question was auto-closed by TechRepublic

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Computer not shutting down properly!

by Kensmr In reply to Computer not shutting dow ...

In Windows 98 there is a bug (not a virus) in the program that is causing the problem. There is a patch for this problem in the microsoft knowledge base. Go to http:support.microsoft.com.
Articles Q196008 and Q238096 might give you a start in resolving your issue.

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Computer not shutting down properly!

by noorally In reply to Computer not shutting dow ...

The question was auto-closed by TechRepublic

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Computer not shutting down properly!

by gcadenam In reply to Computer not shutting dow ...

You should try the Win98 Shutdown Supplement to see if it fixes the problem.
http://www.microsoft.com/windows98/downloads/contents/wurecommended/s_wufeatured/win98se/

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Computer not shutting down properly!

by noorally In reply to Computer not shutting dow ...

The question was auto-closed by TechRepublic

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