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Computer Re-boots

By im_chaz ·
I hope I can explain this , but I had a technical support person load up a program that required loading Sql Server Connectivity on the client to make a Visual Basic application work in Win 95/98.

The Program works but I found a glitch on the after installation. It appears when I attempt to go into control panel by using Start|Settings|Control Panel... My system reboots. Ive also tried accessing it various ways by typing in Control *.cpl (* representing various programs within Control Panel) from the Start|Run| Control *.cpl

Everything works except the Control main.cpl
This is where it reboots everytime. How can I fix this problem? Ive tried re-copying the Control.exe back over but it doesnt seem to fix it. It must be tied intosome registry setting. I would hate to reload Win95 and Win98 on 15 machines to fix it.

Sorry for being long winded. Hope this explanation helps out.

I appreciate any solutions.

Thanks in advance.

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Computer Re-boots

by ipjunkie In reply to Computer Re-boots

Have you tried copying the main.cpl from the windows source files?

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Computer Re-boots

by im_chaz In reply to Computer Re-boots

Yes...I forgot to add to my comment that I did an extract command to copy all of the *.cpl including Main.cpl to the windows\system directory from my source disk and it still didnt work.

Thanks for reminding me about it.

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Computer Re-boots

by bock2000 In reply to Computer Re-boots

I assume the connection to the sql server is working. That you cant access the Control Panel from any of the 15 machines. Does the same exact problem happen on each of the 15 stations? With Sql connections you usually have an odbc setting. Checkfor odbccp32.cpl, if you have it, try and load that. That may not be the exact file depending on odbc version.

If you have not done this already get a file listing of all the *.cpl and try running each of the files. I know you mentioned that the files worked I just want to be sure you didn't miss any. One of the files may not be working properly.

You could search the registry, but if you are not expirienced at making changes in the registry I wouldn't recommend it.

My last suggestion is to contact the support person who loaded the software that has caused the problem. If the software caused the problem have them help resolve it.

Hope some of these suggestions help!

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Computer Re-boots

by im_chaz In reply to Computer Re-boots

The question was auto-closed by TechRepublic

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Computer Re-boots

by kgosnell In reply to Computer Re-boots

[( scanreg /restore (Go back feature up to 5 days )
scanreg /opt (Optomize registry by defrag and eleminating orphans )
scanreg /fix (Uses current settings and restores them to operational )]
I would attempt to use the /OPT first as it may restore the registry to the point where it is operational. If the latter doesn't fly , you will have to use the go back option in order to recapture the operations correctly, then have your tech reinstallthe app in sections if possible to allow fixing what caused the problem, but WATCH the date as after 5 days you are going to have to jump through hoops to solve it, I would do a base system backup to retain the information in the bootfile, likely you have to keep all the extras in the open area of the drive not in folders as some are interactive such as bootlog text. It's most annoying due to that fact you have many machines , and do a AV deep scan to be sure it's not a Worm/virus as this type of program is targeted more than others.Luck

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Computer Re-boots

by im_chaz In reply to Computer Re-boots

The question was auto-closed by TechRepublic

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Computer Re-boots

by bmiles In reply to Computer Re-boots

The problem is probably that the new program has installed a dll file by the same name that is used by control.exe. You didn't say if this program was written in house or if you bought it from someone. I would look at the dll that were installed by the new program. Copy in the old dll back in this will fix the cinrol panel but it's likely to cause the new program to bomb out.

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Computer Re-boots

by im_chaz In reply to Computer Re-boots

The question was auto-closed by TechRepublic

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Computer Re-boots

by Shanghai Sam In reply to Computer Re-boots

Here is a couple of tips that might help you, what kind of program did you load check for version update since you installed the application?

If there is an .ini file in the programs system folder, or try to find ti ein the windows directory.
Once you find it open it, and see if there is any kind of a string in the file that would cause the pc to reboot.

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Computer Re-boots

by im_chaz In reply to Computer Re-boots

This question was auto closed due to inactivity

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