Computer reboots while playing a game

By bimal_kumar_sanghi ·

I have a computer with the following configuration -
Pentium Core 2 Duo E7400 2.8 ghz
Intel Original Motherboard DG31PR
4 GB RAM - (2X2GB)
500 GB Hard disk (divided into 3 partitions)
Windows Xp Service Pack 2
Sound Card Creative Audigy
5.1 creative speakers with woofer
Norton Internet Security 2009
19 inch TFT Samsung monitor (1396x76 max resolution

I am also using a gamepad with Macro

Whenever I play a game like Devil May Cry 4 or Assassins Creed, during the middle of the game the gamepad with macro stops working and then the computer freezes and then I see a Blue Screen of Death error and I am unable to see the error codes as the computer automatically shuts down immediately. The computer tries to reboot but it does not. I have to press the reset button to start the computer back up.

This also happens without the gamepad being connected.

This does not happen when I am just using the computer normally. This does not happen when I am playing Gears of War.

I check the event manager and it gives me acpi error and other event logs.

Can you please tell me what the problem could be?

And also which motherboard would be better - DGPR31 or DGTY41?

Thanks in advance

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All Answers

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The behaviour is very reminescent of

by Deadly Ernest In reply to Computer reboots while pl ...

the system running out of RAM during the game or thrashing the hard drive too much - but your specs seem like it should be OK.

I'm not familiar with these two games and it sounds like it may be game related to specs. I suggest you do the following.

Get the minimum RAM and graphics specs for the game and write them down in two colums, under that write the same specs for the game pad then the same for your OS, add 512 MB to the RAM column and 128 MB to the graphics cpu column and total. If the total is more than what your system currently has, try upgrading to the new figure.

you need to ensure your system has enough to RAM and graphics RAM to run the OS, the peripheral equipment in use, the game, and a bit over. In the past 4 GB would be a clear winner, but some modern games use a lot more memory, so I'm not sure of the needs for this. The fact it's only with those two games indicates it's game related.

Another point is check if the game uses a lot of special effects and should have one of those newer graphics card with on board special effects chip. as if it doesn't the system would be pushing this off to the system CPU and RAM to do the work.

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Check the links

by Jacky Howe In reply to Computer reboots while pl ...

Correct an ACPI error in Event Viewer on Windows XP machines


Error Message: ACPI BIOS Is Attempting to Create an Illegal Memory OpRegion


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That error could be for a number of reasons

by Jacky Howe In reply to Check the links

try this and see if you can find a restore point prior to this happening.

1. Click Start, and then click All Programs.
2. Click Accessories, and then click System Tools.
3. Click System Restore, and then click Restore to a previous RestorePoint.

If that doesn't work try this.

Minidump Files can be found here. C:\WINDOWS\Minidump\Mini122707-02.dmp

How to read the small memory dump files that Windows creates for debugging


To download and install the Windows debugging tools, visit the following Microsoft Web site:


Instructions on using Windbg.

Open Windbg and select file, Symbol file path and brows to the Symbol folder that you have downloaded and installed Symbols to, select OK.
Close the workpage and save the Workspace information. This should lock in the Symbol path.
Open Windbg and select file and select Open Crash Dump then navigate to the minidump, highlight it and select Open.
There are two ways to use !analyze -v the easiest is to click on !analyze -v under Bugcheck Analysis.
When you have ran the initial dump if you look to the bottom of the screen you will see kd> to the right of that type in !analyze -v and press the Enter key.
Ctrl + a will let you copy the information and paste it into notepad.

Look to the bottom of the page for information like this. This was fixed by updating the Graphics Drivers.




PROCESS_NAME: logon.scr

LAST_CONTROL_TRANSFER: from 00000000 to bfef0fea

f6434e6c 00000000 00000000 00000000 00000000 sgiul50!DrvBitBlt+0x585

STACK_COMMAN .thread 0xffffffff864f6a98 ; kb

bfef0fea 75f9 jne sgiul50!DrvBitBlt+0x580 (bfef0fe5)


SYMBOL_NAME: sgiul50!DrvBitBlt+585


MODULE_NAME: sgiul50

IMAGE_NAME: sgiul50.dll


FAILURE_BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18

BUCKET_I 0xEA_IMAGE_sgiul50.dll_DATE_2001_08_18

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To stop your computer from auto-restarting on BSOD errors:

by jaymzkerten In reply to Computer reboots while pl ...

To make it so the computer doesn't auto-restart after you receive a BSOD (allowing time to write down the error code it gives), right click on "My Computer" and go to "Properties". In the "System Properties" window, click the "Advanced" tab. Under "Startup and Recovery" click the "Settings" button. Under "System failure" uncheck the "Automatically restart" checkbox. Now you will be able to see what your error code is with enough time to scribble it down.

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Stop error 0x000000f4

by bimal_kumar_sanghi In reply to To stop your computer fro ...

I unchecked automatically restart and I get the error - Stop error 0x000000f4.

And also I believe I have a SMPS of 240-300 watts (not exactly sure). Would this be okay?

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by IrishMike In reply to Stop error 0x000000f4

It could be a IRQ issue so basically it could be a driver issue. i had a similiar issue If i played an online game as there was a conflict between my wireless card and my Graphic card. I uninstalled the Belkin Wireless card and installed it using the inf on the disc and its all well again

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by balge In reply to Stop error 0x000000f4

you mean you have a 300W PSU running all that? Time to upgrade to a genuine 500W imo
Is there any reason for not updating XP?(SP3)
have you not updated drivers or game patches too?
Also have you checked for overheating? or tried running those games at lower detail etc?
- neither of those two part numbers return anything

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240-300 watts??. You will need to update your PSU....

by Peconet Tietokoneet In reply to Stop error 0x000000f4

The power supply you have is very small, get hold of a power supply of at least 650 to 700watts. Your games should be ALL OK with this higher wattage power supply.

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What happened/

by bimal_kumar_sanghi In reply to Computer reboots while pl ...

Well, I am late for posting this. But what happened was I updated the drivers for the graphics card and then it still continued the Blue screen error for two days. And then when I was about to uninstall the games because the computer made a loud grating noise over the speakers I had when I got the blue screen which stayed on(Because I unchecked automatically restart in System Properties) I was afraid it was damaging the hardware listening to that sound.

Anyway after two days, everytime I played Devil May Cry 4, the game would minimize instead of the computer shutting down and showing a blue screen.

Now I am able to play the best games which come on the PC format which are highend without any problems. I believe the graphics update solved the problem and also updated to Windows Xp SP3.

Thanks for all your help!

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