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Computer shut down when viewing videos

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5 replies

by searand

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I posted this question on 10/01/08 and can't even find it now?

When I'm surfing and I get to a page where a video starts-up or is already playing my computer shuts-down and reboots. Does anyone have an idea why this is happening?

Thanks,
searand@bellsouth.net

5 replies

by jiminpa

With a little detective work we may be able to get to the bottom of it. Have you checked the event viewer, both the system and application section?

They will likely give you the best clues as to what is going on. Look in there and tell me what you find.

PS - probably not a good idea to post your email addy. Spammers and such ;)

by searand

jimmy-jam,

I've looked in the viewer and have no idea what it is I'm looking for. Did you want me to copy what I see and post it or possible send it to you direct?

Thanks,
Randy

by shasca

What is your default video software?
I would look at that application first. You may also have under system in the Control Panel/Advanced/startup and recovery. "resart after system failure" checked. Uncheck that and you will maybe be able to troubleshoot better as the system should stop shutting down when the problem is encountered.

Let us know.

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