Computer shuts down when viewing some videos online?

By searand ·
Has anyone had the problem with their computer shuting down while viewing a video online?

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All Answers

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Codec Error or Graphical Exception

by The 'G-Man.' In reply to Computer shuts down when ...

Check / update your codecs and update your Video Card Drivers.

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possible over heat?

by philldmc In reply to Codec Error or Graphical ...

I had a customer have this happen when the video card fan stopped working, as long as the system was just doing standard graphics it was fine however any 3D or intense view would cause the system to reboot. Double check the video card.

In addition check for lastest drivers and possibly reinstall DirectX

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Fixed it on my computer

by ps2aogclan In reply to Computer shuts down when ...

It might be a simple processor overheating issue.

Fixed it on my computer by following the directions from


In short, my dual-core processor was overheating while rendering video.

Went to task manager and right click on iexplore.
Choose "Affinity" and make sure only one processor is selected. Click ok.

The downside is that the Affinity resets each time you close the window or application you were using. So each time you open iexplore or firefox, whatever, you will need to also open your task manager and reset the Affinity to only one processor.

Make sure all fans and vents are clear of debris and dust.
Also, consider adding an additional cooling system.

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Where exactly does streaming video involve rendering ?!...

by OldER Mycroft In reply to Fixed it on my computer

If you are watching a video that is streaming from a website, your processor is not involved in rendering anything other than your standard desktop.

The video image has already been rendered BEFORE it was uploaded, and during the upload process it has most likely been compressed to FLV format, thereby losing at least 45% of its image attributes, so as to not overstress the server that will eventually stream it back to you for viewing.

As for shutting down one of the two cores of your chip so that it 'doesn't overheat while rendering video' - that's like suggesting you amputate one of your legs before you go for a stroll so as you don't wear out both shoes at the same time!

You would be better spending your time checking the thermal paste of your Core2Duo, reseating your heatsink, and perhaps upgrading your heatsink fan. Then ascertain the most efficient throughput of cool air throughout your PC case.

But throttling back for the one activity that twin core CPUs excel at, is tantamount to madness.

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could have been

by rob mekel In reply to Where exactly does stream ...

my idea :)

now how do I put the thums_up in place

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DualCore not needed

by ps2aogclan In reply to Where exactly does stream ...

First off, I am not educated in video or rendering or streaming. I do know that while watching a video online, my computer shutsoff. I know that I fixed this issue by scaling down to one core. I know that I don't need two cores to watch a video on YouTube. I know that my laptop has known heat issues. I know that I don't know how to get inside and paste it or re-heat sink it. I know that I don't have the money to buy another laptop. I know that my suggestion might not be the best answer if you know everything about computers. I know that my suggestion is a viable response to this issue under given circumstances. The answer to the question was why I posted, and you decide to come in here and tell me that my answer is "tantamount to madness" yet you do not offer a solution to the original question. Nice job Mycroft, try to help people if your going to post.

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You're only compounding the problem ...

by OldER Mycroft In reply to DualCore not needed

Certainly not solving it.

Firstly, you never posted that your machine was a laptop - no mention at all.

Secondly, dual core chips in laptops are BY DESIGN intended to generate less heat than their desktop counterparts. The second core is mainly used for high powered 3D graphics games and CPU-intensive desktop operations like AutoCAD and Video Rendering. Not for surfing the web.

Thirdly, according to your cited example, the bloke was shutting one core off so that he could operate his laptop (which WAS rendering video) while it was sitting on a comfy, airflow-restricting chair.

So unless you are watching streamed video, while your laptop sits astride a soft comfy chair, busily humming away running video-rendering as a background task, you have not proffered any solution to any problem at all.

Moreoever, you are kidding yourself on in as much as you have NOT FIXED the issue - you have AVOIDED the issue. The second core that you are shutting down is unlikely to be being used for streaming video from an online site. If it was being used, then shutting it down to reduce heat, would also result in impaired streaming, wouldn't it ? Which of course it doesn't - the streaming just continues as normal - odd that !!

If anything, streaming video would be placing your graphics card under increased strain.

What are you going to do when you try to run a program that DOES rely on both cores, and won't run without both of them ?

Clearly there is a problem here that is causing your system to shut down, but I seriously doubt it has anything to do with streaming video from an online source. If your laptop is still under warranty this would be a prime candidate for investigatory procedures.

Without knowing the exact make and model of your dual core laptop I could not venture further without wandering into the realm of guesswork.

And you clearly wouldn't want that, now would you ?

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The answer in your case is to use a Cool Pad

by OH Smeg Moderator In reply to DualCore not needed

Like the one shown here


These sit under the NB and prevent any items getting sucked up and blocking the air intakes to cool the NB down. They can also be plugged into a USB Port for when the unit is running on Mains Power and then 2 fans suck air through and blow it out the bottom so that any dust or other airborne materials do not get sucked into the NB's cooling ports and block things like the CPU's Heat Sink.


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With NB's or On Board Video

by OH Smeg Moderator In reply to Computer shuts down when ...

This can be caused by a Heat Build up from clogged Heatsinks or Faulty Fans.

For anything more specific you would have to provide a lot more information as to what is happening here, what Hardware you are using and weather this is just with 1 Video Source or every Video Source you can find. Of course listing the Video as well wouldn't hurt either.


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by toughguy000 In reply to Computer shuts down when ...

Are you getting any Blue Screen Of Death at all? What OS?

If on XP or Vista, right click my computer, go to properties, click on the advanced system settings tab, click on start up and recovery settings, and underneath "on system failure" uncheck automatically restart.

This will allow you to see your BSOD, write it down and come back to us with it, or attempt to diagnose it yourself with the Microsoft help database, or Google.

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