General discussion
Thread display: Collapse - |
All Comments
Start or search
Create a new discussion
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Computer Tech - handling sensitive data
We're not so much looking for a confidentiality agreement that a technician would need to sign, more of document that IS publishes to business units and it's customers which covers policy in this area. The point isn't to address the controversy seen in the media recently regarding Tech's inadvertantly discovering pornography, more covering typical sensitive information.
Examples would be:
A system crashes and the technicans need to handle sensitive data during a recovery process.
During routine troubleshooting, documents or other material which may be seen by a technician.
Anyone have a sample of something given to the customer outlining their policy with respect to such data?
Thanks in advance!