Hey all, I just now found this forum thanks to a good friend of mine who just retired from 10 years at Microsoft. So far I LOVE the site!
Anyways, I’ve been repairing computers for 7 years now as my full time job.
I had a customer call me recently and I picked up her desktop and brought it back to my home office.
When you turn the computer on the hard drive boots up, the fans spin, and all the lights work. The PSU light on the back goes green, and it acts as if it’s booting up.
Only problem is the monitor (plugged in and turned on) does not show anything on the screen. When I tap a button on the monitor I get “In Power Save Mode – Press key on keyboard or move mouse” – Nothing.
I put in a video card and tried that method, same issue. I reset the memory, checked all of the computer plugs, and well, I’m at a lose for words. I cannot enter the bios, enter safe mode, anything. I’m stuck with a black monitor screen.
Could this be a power supply issue or a mobo issue? If so, how can I troubleshoot further without swapping those out (time consuming)?
This machine is a HP Pavalion a1737c and runs Windows Vista.
It is using the onboard mobo video connector (until I tried a vc I put in).
Hmm… Any clues? Thanks all!
