Below are instructions I found to setup Remote Assistance using the Group Policy on Local PC. I was wondering if anyone could tell me how to do this using Acitve Directory?
Instructions: Start the Microsoft Management Console (MMC) Group Policy snap-in: Click Start, click Run, and then in the Open box, type: gpedit.msc. Then, click OK.
Note: In a Windows 2000/2003 Active Directory domain you can easily accomplish the same task by creating and linking a GPO to the entire domain or OU in which the computers are located.
Locate the Offer Remote Assistance policy in the Local Computer Policy\Computer Configuration\Administrative Templates\System\Remote Assistance folder.
Double-click Offer Remote Assistance.
On the Offer Remote Assistance Properties dialog box, click Enable.
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well the second paragraph tells you the answer to your question.
your second paragraph: "Note: In a Windows 2000/2003 Active Directory domain you can easily accomplish the same task by creating and linking a GPO to the entire domain or OU in which the computers are located."
The problem that I am having is that when I go into the group policy using Active Directory Users and Computers, I don't have the Offer Remote Assistance policy in the Local Computer Policy\Computer Configuration\Administrative Templates\System\Remote Assistance folder. The Remote Assistance is not there. How would I go about doing this?
I am running my Domain Controller on Windows 2000. Does this mean that I will not be able to modify this setting using Active Directory? Do I need to upgrade my Domain Controller to Windows 2003 to see that choice?
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Configuring Remote Assistance using AD
Instructions:
Start the Microsoft Management Console (MMC) Group Policy snap-in: Click Start, click Run, and then in the Open box, type: gpedit.msc. Then, click OK.
Note: In a Windows 2000/2003 Active Directory domain you can easily accomplish the same task by creating and linking a GPO to the entire domain or OU in which the computers are located.
Locate the Offer Remote Assistance policy in the Local Computer Policy\Computer Configuration\Administrative Templates\System\Remote Assistance folder.
Double-click Offer Remote Assistance.
On the Offer Remote Assistance Properties dialog box, click Enable.