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Confirm Email Address b4 sending email

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7 replies

by abailey101

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Is there a way to have outlook 2000 prompt you to accept the email address that you have entered?

I have a user who has sent emails to the wrong person more than one occasion and would like a way for him to have to verify the address before the email is actually sent.

7 replies

by topsy1978

Hi,

When creating a message there is a button called "Check Names". When clicked this will check the address books for that address that has been entered. This will then underline the e-mail address and verify its correct.

by abailey101

This is the current setup of the user. He is having issues because the name he type in is not being resovled to the correct name in our address book.

I want to prompt him before the email is sent to verify that the names listed are indeed the names he wants to send the email too.

by pptmagic

Outlook automatically checks the name against the primary address book. Make sure your client doesn't have the wrong address in his primary address book and outlook is verifying it against that.

To check, from within the client's outlook, click on tools, services, click on th addressing tab, make sure the correct address list is the first one, typically it's Global Address List. You client may have his Contacts address list first (with the wrong address in it).

HTH,
Ms G

by rl reich

Have him double check the email he has in the address book. He can open the contacts folder then double click on the persons name to open their file. Just make sure he clicks Save and Close to update the information. If multiple addresses are given for the same person he needs to make one a default.

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