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Connect to PC on LAN w/Remote Desktop

By rgun2515 ·
How can I assist a user with a problem without them having to send me a request for Remote Assistance. I currently use VNC, but would like to use Remote Desktop that is built into XP. I read someware that it can be done, but can't find it again.

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by rgun2515 In reply to Connect to PC on LAN w/Re ...

Answered it myself. See below

To offer Remote Assistance without an invitation
Click Start, and then click Help and Support.
Under Support Tasks, click Tools.
Under Tools in the left pane, click Help and Support Center Tools.
Under Help and Support Center Tools, click Offer Remote Assistance.
Type the name or the IP address of the computer you want to connect to, and then click Connect.
Follow the directions that appear on the screen.

To offer Remote Assistance to a user who has not sent an explicit invitation, the Offer Remote Assistance setting in Group Policy must be enabled and configured on the user's computer. In addition, you must be listed as an assistant under the Offer Remote Assistance policy, or be a member of the Administrators group on that computer. For more information about enabling Offer Remote Assistance, click Related Topics.
Offer Remote Assistance will not work unless the Solicited Remote Assistance policy is enabled.
Although an assistant can offer Remote Assistance without being asked, the user must give permission before the assistant can see the user's computer. In addition, the user must give explicit permission before the assistant can control the user's computer (if that feature is enabled).

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