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Connecting remote Facilities.

By Pfischel ·
The company I work for has a remote facility (factory and shipping warehouse) that connects to our main facility via a bundled T1 MPLS. There are around 10 users that are connecting via Citrix to our business system, a machine monitoring system and RF barcode scanners all using the connection.

Over the last few months, I have been receiving a lot of pressure from various people in my organization to switch from the current circuit to business cable and use vpn.

I am at odds with them mainly because I have had great service on our MPLS circuit. If there is a problem, someone is usually working on it before I know anything has went wrong.

I am trying to be fair and I realise that the costs are tremendiously lower to use business cable. However I can't help but feel like this is the wrong direction.

Anyone have advice or any good information that can help me in either direction?

Thanks,
Peter J. Fischel
CIO

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RE: Connecting remote Facilities.

by Geek Gurl In reply to Connecting remote Facilit ...

We have several locations with some as far away as the UK. All of our remote locations have T1/E1 lines with a DSL back-up and we use a VPN. They are all administered through Citrix and most have thin clients.

We have had very good results with this configuration and if we lose connectivity it is usually due to a power outage or a problem with our data line carrier.

It may not be the "cheapest" solution, but we cannot afford for our remote locations to be down.

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Geek Gurl brings up an excellent point

by NickNielsen In reply to Connecting remote Facilit ...

Some suggestions:

Determine the cost to your business for an outage on this link.
- What is the impact if this link goes down?
- Is shipping dead in the water?
- How much business is lost without this link?

Now ask: Does having the more expensive service offset this cost in the long run? If the answer to this question is no, business cable and VPN is probably the way to go.

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