To use the Add Printer Wizard to install a printer that's available through your Local Area Network, you follow these steps:
1. Click the Start button on the Windows taskbar and then click Control Panel on the right side of the Start menu.
2. Click the Printers and Other Hardware hyperlink if the Control Panel window is in Category View. Otherwise, double-click the Printers and Faxes icon if the Control Panel window is in Classic View.
3. Click the Add a Printer hyperlink in the Printers and Other Hardware window to start the Add Printer Wizard and then click the Next button or press Enter to advance to the Local or Network Printer dialog box.
4. Click the A Network Printer or a Printer Attached to Another Computer radio button in the Local or Network Printer dialog box and then click the Next button or press Enter to the Specify a Printer dialog box.
5. If you know the name of the network printer, click the Connect to This Printer (or to Browse for a Printer, Select this Option and click Next) radio button and then enter the network path in the Name text box.
If your network printer is on a network that uses an Internet address and you know this URL address, click the Connect to a Printer on the Internet or on a Home or Office Network radio button and then enter the address in the URL text box. If you know neither of these pieces of information, leave the Browse for a Printer radio button selected and then click Next to advance to the Browse for Printer dialog box.
6. In the Browse for Printer dialog box, locate the printer in the Shared Printers list box by clicking the network icons until you expand the outline sufficiently to display the printer icon.
When you click the printer icon in this outline, the wizard adds the path to the Printer text box above.
7. Click the Next button to advance the Default Printer dialog box.
If you want to make the printer that you're installing the default printer that is automatically used whenever you print from Windows or from within a Windows program, leave the Yes radio button selected beneath the heading, Do you want your Windows-based programs to use this printer as the default printer?
8. Click the Next button to advance to the Completing the Add Printer Wizard dialog box, where you can review the settings for your new printer before you click the Finish button or press Enter to finish installing the new printer.
Check step 6
Check your users print permissions.
Check naming convention nam_cnv
I like to stick to the old standards and keep them as one word and short.
I would also be controlling printers through the logon script.
If all the above do not work run sfc /scannow on one of the PC's.
