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Connection to Internet

By betime ·
I have a Compaq Presario 1200 series Laptom, and Iam using MSN. My question, sometimes when I get connected to the Internet, the bytes received and sent will just freeze up and I cannot search the WEB or even receive email, what is the problem, can you help me.

Also, sometimes connected at 14,000bps and sometimes at 44,000 pbs, and I get kicked off the internet before I can download email, who or what controls how long I can stay on the internet and be connected, the phone company, msn, etc.

Thank You
Bill

ps; Iam a Newbie

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Connection to Internet

by LEGJ1 In reply to Connection to Internet

The big ISPs (who have a lot of customers) restrict your usage by setting up auto-logoffs. Generally, you will be logged off if there is no activity for 5-20 minutes--depending on the ISP.

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Connection to Internet

by betime In reply to Connection to Internet

The question was auto-closed by TechRepublic

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Connection to Internet

by cal.williams In reply to Connection to Internet

Your modem negotiates a data rate with the modem on the other end. If you have widely varying data rates and communication hangs frequently, then you could have a very noisy telephone line. So - does the problem happen on any telephone line, or just on the one you usually use?

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Connection to Internet

by betime In reply to Connection to Internet

The question was auto-closed by TechRepublic

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Connection to Internet

by luebbert In reply to Connection to Internet

You can get a program the pings the ISP's server constatly to keep the connection live. There are programs like keep-alive etc for this purpose.

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Connection to Internet

by betime In reply to Connection to Internet

The question was auto-closed by TechRepublic

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Connection to Internet

by dmiles In reply to Connection to Internet

MSN is responsible for the connection to the internet and it usually does not disconnect the connection unless the computer is idle

Depending on what time you are connected and the area from which the ISP connection is being used,the 14k bps is when their is heavy traffic,
44k bps is the least amount of traffic
Their could be a bad connection or the line is may be causing the problem,with these your connection is pretty good,so the problem could be something that Microsoft tech's could help you with

Try using another number to connect from your area,or call Microsoft support using the 1-800 number to get assistance in getting a better connection

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Connection to Internet

by betime In reply to Connection to Internet

The question was auto-closed by TechRepublic

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Connection to Internet

by dave22 In reply to Connection to Internet

Suspect the phone lines. Is this new or has it always happened? A mouse (the furry kind) in the breakout box could degrade the connection enough to cause your isp to drop you because it reads you as disconnected.

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Connection to Internet

by betime In reply to Connection to Internet

The question was auto-closed by TechRepublic

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