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  • #2189239

    Connectivity problem

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    by mkfme ·

    I upgraded, apparently successfully, an NT4 PC to XP Pro. The problem is I’m unable to connect to the Internet or join a domain. It appears to be a DNS problem (error trying to join a domain = DNS name does not exist) but nothing I’ve tried works. I can ping internal and external IPs fine. I’ve used DNS IPs that work with other PCs. I’ve run the XP network troubleshooting utility and it says all is OK. I’ve searched the MS KB with no luck. Help!

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    • #3060080

      Reply To: Connectivity problem

      by bart777 ·

      In reply to Connectivity problem

      Point the NIC DNS settings to the PDC role holder.

      Make sure that there isn’t a machine account on the domain for htis machine already.

      Then try to join the domain using the FQDN of the new domain. (mydomain.local or mydomain.com)

      If it currently thinks it is part of the domain move it to a workgroup and then readd it to the domain.

      Good luck

      • #3070784

        Reply To: Connectivity problem

        by mkfme ·

        In reply to Reply To: Connectivity problem

        I already did this. I tried joining an NT domain and a Win2K3 domain – neither successful. I tried moving to a workgroup and connecting – no luck – then tried joining a domain again – no luck. I’ve been able to do this with other XP PCs set up the same way. I also tried connecting directly to the Internet via a cable modem – no luck. I replaced the nic – still no go. It’s a stumper.

    • #3060076

      Reply To: Connectivity problem

      by meltvn ·

      In reply to Connectivity problem

      try uninstalling the network card and drivers and then reinstall it.
      If the computer previously belonged to a domain it should be put in a workgroup.

      • #3070783

        Reply To: Connectivity problem

        by mkfme ·

        In reply to Reply To: Connectivity problem

        I already tried replacing the nic – made no difference. I also had put in a workgroup – still can’t connect to the Internet. In checking the network properties it shows that the nic had acquired an IP from the DHCP server, that it found the gateway and the DNS servers I listed – same as other PCs on the network. I also tried connecting directly to the Internet via a cable modem with the same results.

    • #3060048

      Reply To: Connectivity problem

      by sgt_shultz ·

      In reply to Connectivity problem

      does this pc have any firewall product that you’ve uninstalled? like zonealarm or norton. not to mention xp sp2’s firewall (you turned that off yes?)
      it is a long shot, but older versions of zonealarm don’t always uninstall gracefully and can take out your internet et al.

      • #3070781

        Reply To: Connectivity problem

        by mkfme ·

        In reply to Reply To: Connectivity problem

        The only firewall is XP SP-3 and I already tried after disabling – no luck.

    • #3060047

      Reply To: Connectivity problem

      by sgt_shultz ·

      In reply to Connectivity problem

      does this pc have any firewall product that you’ve uninstalled? like zonealarm or norton. not to mention xp sp2’s firewall (you turned that off yes?)
      it is a long shot, but older versions of zonealarm don’t always uninstall gracefully and can take out your internet et al.

    • #3059972

      Reply To: Connectivity problem

      by hozcanhan ·

      In reply to Connectivity problem

      relagate to a workgroup . then back up to a domain . don’t use the same or an old account. create a new account with new permissions/rights at the server . try multiple DNS server ip if you have access to multiple DNs servers. finally enable netbios over tcp/ip in the WINS tab at the advanced settings of tcp/ip properties.

    • #3059960

      Reply To: Connectivity problem

      by vinay256 ·

      In reply to Connectivity problem

      pls disable your windows firewall in the xppro and try connecting it. i think this would work fine. To do this Open My networkPlaces and click on the Local Area Connection and go to its properties and disable the firewall

    • #3070735

      Reply To: Connectivity problem

      by kbrussel ·

      In reply to Connectivity problem

      If you’re joining a domain, ensure the pc is pointing to the internal DNS server(s). The internal DNS servers should have forwarding enabled, to the ISP’s DNS addresses. The workstations and servers should not have external DNS servers listed on the adapters themselves, just in Forwarding on the internal DNS server.

      • #3070585

        Reply To: Connectivity problem

        by mkfme ·

        In reply to Reply To: Connectivity problem

        Doesn’t explain why I’m not able to connect to Internet direct via cable modem when not trying to join a domain. Must be the same problem but your suggestion doesn’t resolve – thanks.

    • #3070606

      Reply To: Connectivity problem

      by meltvn ·

      In reply to Connectivity problem

      Best solution.
      Backup your data, format and clean install XP.
      You have spend to much time on one pc. No mention was made that the pc was crusial for the business operations.
      It seem you have tried alemost everything. Upgrades do not succeed allways.
      Good luck.

      • #3058130

        Reply To: Connectivity problem

        by mkfme ·

        In reply to Reply To: Connectivity problem

        There are some particular reasons why I didn’t want to go this route but sometimes, as you say, we just need to move on. Thanks for the reminder.

    • #3058129

      Reply To: Connectivity problem

      by mkfme ·

      In reply to Connectivity problem

      This question was closed by the author

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