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Contacts in MS Outlook 2000

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7 replies

by rmcs

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How do we configure MS Outlook 2000 so that each user's local area code is picked up as their default area code? Our users want to enter only a 7-digit phone number in Contacts. We host Outlook on terminal servers which automatically assign the server's own local area code.

7 replies

by joseph moore

This is defined by the Dialing Rules in Modems. Whatever prefix you have defined will be pulled over by Outlook.
So, open Control Panel -> Phone and Modem Options. On the Dialing Rules tab, the Location section. Make sure that whatever location youhave configured there points to your area code. If nothing is there, then click Add and make a New Location.

Hope this helps.

by rmcs

Again, this is in a terminal server environment. Any change in the Control Panel / Modem settings would then apply to all users on that terminal server, which is the problem that we are experiencing now.

by ramblinwrek

If you are using Terminal services and they are terminaled in under their profile you could do this following Joseph's answer but you would have to do it for each profile.

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