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Copy of this office is not Genuine

By jasonlfarrell ·
I have a client who's copy of Office 2007 Enterprise edition is not genuine. If I uninstall this what will happen to the emails in his mailbox? In addition, when I install Office 2007 pro will the mailbox be restored with the emails, and will I have to set up the pop3 connection?

Background
Its three pc network with no server, on a xp pro platform. I don?t know why they are using enterprise edition that was installed before my time.

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All that stuff is stored in the user profile.

by seanferd In reply to Copy of this office is no ...

So, you'll have to import the settings and files. Best to just export everything from the current Outlook users to a file, then import them into the new install.

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And, backup the pst first

by TobiF In reply to All that stuff is stored ...

Locate the personal folders file and back it up before you start

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Knowing Outlook,

by seanferd In reply to And, backup the pst first

I would back up any PSTs and any other Outlook database use, export settings and mail to PST, and then export to another format like CSV just to be sure that one can be imported into the new install.

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Also you'll need to check with M$ as well

by OH Smeg In reply to Copy of this office is no ...

I've seen cases where older copies of Volume License XP has caused this to happen erroneously from Office 2003 onward.

There is a slight Glitch with the WGA System which automatically reports newer versions of Office as Not Genuine when it is installed on older versions of Volume License XP. In every case that I've been involved in M$ issued a new Product Key for the XP install and that solved the issue.

Col

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Before uninstalling

by asuvlumuzi In reply to Copy of this office is no ...

If using win7, browse to AppData\Local\icrosoft\Outlook

and copy the file with pst extension.

When you are done installing a legal version of office you can copy it back to the same location, overwriting what ever is in there

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